01
What to include
- ✓
A short description of the problem or question.
- ✓
The product or integration involved, such as the Ziroo Slack app.
- ✓
The steps that led to the issue, when applicable.
- ✓
Any relevant error message or screenshot.
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Ziroo support
Real help, right when your team needs it.
Need help with Ziroo, including our Slack app? Reach out through the support channel below. No account or sign-up is required.
A faster resolution
Send the right context from the start.
A few useful details help our team understand the issue and respond with a clearer answer.
02
Response times
Our support team operates Monday through Friday. We aim to respond to every request within two business days, and usually much sooner.
Urgent issue?Add “Urgent” to your email subject line.
03
Slack app support
For workspace, permission, integration or workflow questions, mention the affected Slack workspace and channel where possible.
Start a support email ↗
We’re here to help
contact@ziroo.ai